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Compliance 360 Helps Healthcare Providers Reduce Risk and Scope of Medicare RAC Audits
Proactive Approach Reduces Audit Cost Liability and Improves Revenue Cycles

Atlanta, GA. – August 5, 2008– Compliance 360, a leading provider of on-demand software solutions for enterprise governance, risk management and compliance (eGRC) and the most widely used solution in the healthcare industry, announced today that its healthcare provider customers are using the compliance software solution to proactively reduce the likelihood of audits conducted under the Medicare Recovery Audit Contractor (RAC) program.

In June 2008, the Centers for Medicare and Medicaid Services (CMS) reported that Medicare has corrected more than $1 billion in improper payments through the Recovery Audit Contractor (RAC) program since 2005, with 85 percent of the corrected payments coming from hospitals. Thus far, the RAC program has been conducted as a limited pilot in several states, with plans to begin the nation wide rollout later this year. According to CMS figures from 2007, estimated improper Medicare payments exceed $10 billion annually.

“Based on the results so far from the RAC pilot program and the projected figures going forward with the fully deployed program as planned, the potential cost to healthcare providers is significant and they need to begin preparing now,” said Steve McGraw, president and CEO of Compliance 360. “Much of the current focus in the healthcare community is based on a reactive strategy of response, rebuttal and appeal. In light of the impending onslaught of RAC audits, this is a very short sighted approach that may leave healthcare providers exposed to a great deal of financial risk. A RAC preparedness program should also include proactive strategies that focus on reducing the likelihood of RAC audits and minimizing the scope of RAC audits should they occur. Regardless of positive or negative outcomes, audits and appeals result in overhead that eats away at the bottom line. Healthcare providers are much better off if they can start by simply reducing their risks in the first place.”

As an example of the value of taking a proactive approach, in a recent letter from the Office of the Inspector General (OIG), healthcare providers were advised to adopt proactive programs for compliance testing, error prevention and self-disclosure. By doing so, healthcare organizations that can demonstrate effective programs, may be able to avoid the requirement to sign a corporate integrity agreement (CIA) with the OIG as a result of claims errors.

The Compliance 360 solution is being used today by leading healthcare providers to support both their proactive compliance programs as well as their response and appeal initiatives related to RAC and other medical records audits. The system provides robust capabilities for facilitating internal audits and self assessments to proactively identify outlier cases based on standard practices for diagnosis related groups (DRG’s). As a result, hospitals can identify and address claims errors and outliers before they are submitted, thus reducing the number of claims denials and the likelihood of raising the red flag with auditors. The Compliance 360 solution also facilitates audit response and appeal requirements with the project management and workflow needed to collaborate on compliance-related incidents and track the progress of investigations. The unique Virtual Evidence Room™ links all activities and documents to demonstrate proof of compliance in an easily accessible view for internal and external audits. Extensive reporting capabilities support analysis requirements as well as summary information for executives.

“Our solution is helping many hospitals manage both their proactive compliance programs and audit response requirements today, and we will be keeping a close watch on this watershed Medicare compliance program going forward,” said Debbie Luyk, director of product management for Compliance 360. “As a premiere provider of comprehensive compliance and risk management solutions for healthcare providers, we will ensure that the Compliance 360 solution addresses the unique requirements created by the Medicare RAC program as it evolves.”

Compliance 360 will host a webinar event on August 21, 2008 titled “Preparing for CMS RAC Audits: Minimize Your RAC Losses - Maximize Your Quality of Care”. To learn more, about the Compliance 360 solution for Healthcare, visit www.compliance360.com/healthcare. To learn more and register for the RAC webinar event, visit www.compliance360.com/RACwebinar.

About Compliance 360 for Healthcare
The Compliance 360 on-demand solution for healthcare providers enables a holistic approach to regulatory compliance and risk management through one comprehensive, enterprise-wide platform. With this solution, healthcare providers have the unique ability to link all their compliance activities and documentation to the pertinent regulations through a Virtual Evidence Room™. The Compliance 360 solution for healthcare providers includes policy management, centralized regulation repository, incident management, reporting, contract management, surveys, remediation projects, audit management, self assessment, and enterprise risk management. Industry leading healthcare providers that depend on Compliance 360 include Billings Clinic, Catholic Healthcare Systems, IASIS Healthcare, InterDent, Jackson Memorial Hospital, LifeLink Foundation, MultiCare Health System, Nassau University Medical Center, PeaceHealth, Saint Joseph's Hospital of Atlanta, St. Elizabeth Medical Center, St. Luke's Regional Medical Center and Spectrum Health. To learn more about the Compliance 360 solution for healthcare, visit www.compliance360.com/healthcare.

About Compliance 360
Compliance 360 is a leading provider of enterprise governance, risk management and compliance solutions for companies that operate in highly regulated industries. The Compliance 360 on-demand solution suite addresses IT governance, policies and procedures management, incident management, surveys, Sarbanes Oxley compliance and enterprise risk management. Customers benefit by reducing risks, improving efficiencies, accelerating revenue cycles and protecting their brands. Compliance 360 is headquartered in Atlanta, GA and assists over 93,000 users everyday in a variety of highly regulated complex business environments including healthcare, insurance, financial services and others. For more information, visit http://www.compliance360.com/.

Editor’s Note: Compliance 360 is a registered trademark of Compliance 360, Inc. Virtual Evidence Room is a registered service mark of Compliance 360, Inc. All other trademarks are recognized as proprietary to their owners.

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Media Contact:
Scot Mcleod
VP of Marketing
Tel: (678)-992-0262
media@compliance360.com